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Customer Service AdministratorUp to £26,000 per annum + benefitsMelksham, WiltshirePermanent
Do you thrive in building strong business relationships with customers? Do you have previous sales order processing experience? If so, your next opportunity is here - so apply today!
CMD Recruitment is proud to be supporting this global business who are market leaders in their field. Now seeking an experienced Customer service Administrator to join their established customer service team, where you will be providing a first-class customer service experience.
The role:
- Provide exceptional customer service to both UK and overseas.
- Manage order processing, ensuring timely and accurate fulfilment.
- Build strong relationships with key customers, understanding and meeting their individual needs.
- Collaborate with the Sales team and other departments to ensure smooth order flow.
- Utilise your strong communication and problem-solving skills to resolve customer inquiries effectively.
- Maintain accurate records in Sage 200 and CRM systems.
About you:
- Previous customer service/sales order processing experience
- Passionate about providing excellent customer service.
- Highly organised and detail-oriented with strong accuracy and attention to detail.
- Calm under pressure and able to prioritize effectively.
- Proficient in Microsoft Office Suite, particularly Excel.
- Experience with Sage 200 or a similar accounting system is preferred.
- Excellent communication and interpersonal skills.
- A team player with a positive and proactive attitude.
Hours of work will be Monday to Friday 9am - 5pm (37.5 hours per week). This position is 100% office based.
This is a great opportunity to grow and develop within the business and be part of a successful and supportive team.
Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.
