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Customer Services - Housing Department

Hays Specialist Recruitment Limited
Posted 8 days ago, valid for 11 days
Location

Middlesbrough, North Yorkshire TS95HA, England

Salary

£22,000 - £26,400 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A reputable legal firm is seeking a candidate for a temporary to permanent role as the first point of contact for their National Telephone Advice Line.
  • The successful candidate will handle calls professionally, take accurate messages, and maintain confidentiality while supporting the team with administrative duties.
  • Applicants must have previous administrative experience, excellent client service skills, and strong communication abilities, along with proficiency in Microsoft Office packages.
  • Experience with case management systems is advantageous, and the ability to work effectively in a team is required.
  • The role offers a competitive salary, although specific salary details were not provided, and candidates should have relevant experience in administrative roles.

Your new company A highly reputable Legal FirmYour new roleAs the first point of contact for both existing and new clients of the National Telephone Advice Line, the successful candidate will support the Team assisting in day to day administrative duties. As well as dealing with calls in a professional friendly manner, taking accurate and detailed messages whilst maintaining confidentiality. What you'll need to succeed

  • Previous administrative experience is essential
  • Excellent client service skills required
  • Strong communication skills
  • Experience using Microsoft Office packages such as Excel and Outlook
  • Previous case management system experience would be advantageous
  • Ability to work effectively in a team

What you'll get in returnThe opportunity to secure a temporary to permanent post in an excellent organisation What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.