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- Office Based
- Great training and team environment
- Assignment is 3-6 months or longer - please only apply if you can commit long term
- Working hours 8.45-5.00pm Mon to Friday
Our prestigious client is a pensions consultancy. Due to heavy workload the client now needs temporary staff to support the team. Your role will focus on providing support to pension members. You will take the initial call from the customer and assist them in accessing their pension information online.
Your role:
- Deliver excellent front line customer service to clients via the telephone
- Checking the client's confidential information
- Assist clients to get on line to their pension accounts
- Updating the database
- General administration duties
The person:
- Previous customer service experience in an office environment
- Excellent telephone manner
- Desire to deliver excellent customer service
- Strong IT skills
- Patience to talk customers through technical information
- Quick to learn
A full credit check and criminal records check needs to be cleared before you can take on this assignment with our client
