The Credit Control Manager's duties will include:
- Oversee the Day to day supervision and performance management of the Credit control team
- Authorise New Applications recommendations and review for specific billing requirements
- Escalate any issues/risks or concerns identified
- Monitor the customer database for changes in risk profile and complete reviews of position for the senior leadership team.
- Undertake regular ledger reviews with team lead and credit controllers to prioritise workloads
- Liaise with appropriate parties to ensure any customer complex billing requirements are understood and correctly acted upon
- Set monthly targets for collections and produce monthly reports for senior management
- Experience in a similar role
- Highly organised and able to prioritise workloads within a very busy and fast-moving environment
- Strong communication and relationship building skills
- Ability to guide and mentor a team
- Computer literate - good working knowledge of Excel