Digital Support Analyst

Digital Support Analyst - Perfect for a candidate looking for their first job within IT!

You must be fully eligible to work in the UK and be able to travel to Middlesbrough to apply for this role.

The Company

This business is a global engineering organisation committed to excellence, quality and safety in everything it does. They have a strong culture of accountability, respect, and social responsibility, ensuring that its activities are aligned with the interests of its employees and environment.

The Mission

With a rich history rooted in construction, our client has skilfully navigated the evolving landscape of engineering, showcasing remarkable adaptability and forward-thinking. Embrace the chance to become part of a team that not only respects its roots but also embraces the future with enthusiasm and a commitment to excellence.

The Role

This Middlesbrough based business are looking for an eager and enthusiastic candidate with a desire to develop and progress within Software Support and Business Systems. You will be responsible for ensuring the efficient resolution of IT Systems incidents, whilst ensuring customers receive a great level of support and satisfaction.

The successful candidate will have experience of some of the following. The below list isn’t exhaustive, it’s more to provide an idea. If you’re meeting a handful of the required points, we’d still encourage you to apply:

• A desire to progress within a Digital role
• Working knowledge of Microsoft products
• Exceptional customer service skills
• Excellent verbal communication skills

If you are interested in this role, please apply using the link!