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We are delighted to be working in partnership with a global market leader in search of an experienced Customer & Sales Administrator to join their growing team based in Middlesbrough.
This is a brand new position to the business, you will be responsible for internal sales, warehouse management, and product deliveries. You will handle customer inquiries, overseeing inventory, and ensuring safe and timely transportation of goods.Responsibilities
- Take and process sales orders from customers
- Deliver goods to customers
- Process and record goods in accurately
- Be responsible for effecting an efficient and satisfactory delivery service to internal (branch) customers and external customers
- Maintain the branch price file, office catalogue library and product literature
- Promote and actively ensure the cleanliness and tidiness of the office, stores and trade counter
- Goods purchasing under the direction of the Branch Manager
- Process cash and card payments over the counter securely and responsibly
- Take initiative by informing regular customers of new products or services and price changes
- Listen to and resolve customers' complaints regarding products or services
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Be instrumental in accurate and timely stock counts
- Answer telephones to provide information and receive orders
- Provide information about items, such as availability, operation or description
- Store and organise warehouse stock and arrange in store merchandise
- Provide holiday cover support for the Warehouse and Driving team
About you?
- Experience in Sales Administration or similar within manufacturing/warehouse environment
- Knowledge of the health and safety requirements advantageous
- Confident and clear communication skills across all contact channels
- Capable of prioritising workload and solving problems
- Willingness to learn about industry, products, customer and agent requirements
- Driving licence and access to a vehicle
Benefits
- Branch Based Bonus
- Salary Circa £24,150
- Extended parental support leave
- Mentoring schemes
- Perks at work
- Dedicated talent development team to help your career progress
- Generous pension scheme: Up to 5% employee contribution, matched with 10% employer contribution
- 25 days holiday + BH
Apply today!
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
