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Client Services Assistant

Heat Recruitment Ltd
Posted 3 days ago, valid for 7 days
Location

Middlewich, Cheshire East CW10, England

Salary

£25,000 - £28,000 per annum

Contract type

Full Time

Health Insurance
Retirement Plan
Life Insurance

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Sonic Summary

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  • The IFA Administrator will provide high-level administrative support to Independent Financial Advisors (IFAs).
  • Candidates must have previous experience in a financial services administrative role, particularly in handling sensitive information.
  • The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively.
  • The position offers a salary of £30,000 per year, with benefits including 25 days of annual leave and private health insurance coverage.
  • Additionally, the role allows for hybrid working, requiring 3 days in the office per week once fully autonomous in the position.

Role Summary:
The IFA Administrator will play a crucial role in providing high-level administrative support to the Independent Financial Advisors (IFAs)n. The ideal candidate will have prior experience in a financial services administrative role and possess the ability to handle sensitive and confidential information, particularly when liaising with high-profile clients.

Key Responsibilities:

  • Provide comprehensive administrative support to the IFA team.
  • Process client documentation efficiently and accurately.
  • Liaise directly with clients, demonstrating professionalism, discretion, and confidentiality at all times.
  • Maintain and update client records on internal systems.
  • Ensure compliance with financial regulations and company policies.
  • Work collaboratively with internal teams to deliver a seamless service to clients.

Candidate Requirements:

  • Experience: Previous experience in a similar IFA Administrator role or financial services environment is essential.
  • Skills: Strong organisational skills, attention to detail, and the ability to manage multiple tasks simultaneously.
  • Confidentiality: A high level of discretion and professionalism, particularly when working with high-profile clients.
  • Communication: Excellent verbal and written communication skills.
  • Teamwork: Ability to work autonomously and collaboratively in a hybrid work setting.

Benefits:

  • Annual Leave: 25 days, increasing by 1 day per year of service up to a maximum of 30 days.
  • Life Assurance: 4x salary.
  • Private Health Insurance: 75% coverage.
  • Pension Scheme: Employer contributes 5%, employee contributes 3%.
  • Hybrid Working: 3 days in the office per week once fully autonomous in the role.

To find out more, please apply with a full copy of your up to date CV

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