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Join Our Dynamic Team as an Administration Coordinator!
Are you a flexible team player with a passion for customer service? Do you thrive in fast-paced environments and have a knack for handling complex documentation? If so, we have an exciting opportunity for you! Our client, a well-respected independent freight forwarder, is on the lookout for an Administration Coordinator to join their dedicated team.
About the Role:
As an Administration Coordinator, you will play a crucial role in supporting our clients by managing all back-office operations related to their shipments. Your expertise will ensure that every detail is handled with precision, allowing our clients to focus on what they do best.
Key Responsibilities:
* Process client bookings via telephone and email.
* Coordinate transport with hauliers and shipping lines.
* Enter all shipment details into the system.
* Prepare and submit customs declarations.
* Ensure compliance by checking and submitting Verified Gross Mass (VGM).
* Accurately create essential documentation for each shipment, including health certificates, certificates of origin, and bills of lading.
* Raise documentation in accordance with client contracts or letters of credit within agreed timeframes.
* Provide expert support and advice to clients on all documentation aspects, safeguarding their interests.
What You Bring:
* A flexible approach and excellent customer service skills.
* Experience in a freight forwarding or export documentation role is preferred.
* Ability to thrive under pressure and work independently.
* Strong communication skills that inspire confidence.
* Familiarity with customs clearance procedures, and knowledge of complex credit documentation principles are advantageous, but not essential as all training will be provided.
* Understanding of letter of credit rules and regulations would be beneficial.
* Proficient computer skills, particularly in Word and Excel.
* Exceptional attention to detail and accuracy are a must.
Why Join Us?
* Competitive salary based on experience.
* A specialised role in a forward-thinking, customer-focused organisation.
* Be part of a collaborative team where you will become the main contact for select clients, ensuring consistency in document management.
If you're ready to embrace a rewarding career with a company that values professionalism and personal service, we want to hear from you! Bring your expertise and enthusiasm to our client, and help them continue to deliver exceptional service in the freight forwarding industry.
Note: Only shortlisted candidates will be contacted.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
