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Senior Technical Support Engineer

Rise Technical Recruitment
Posted 3 days ago, valid for a month
Location

Middlewich, Cheshire East CW10, England

Salary

£35,000 - £40,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Senior IT Field Engineer is available in Middlewich, offering a salary range of £30,000 to £40,000 along with benefits such as a company van or expensed mileage, pension, and 28 days of holiday.
  • This role is with a growing Managed Service Provider (MSP) that specializes in various IT solutions for local enterprises and is expanding its Infrastructure and Networking team.
  • Candidates should have strong networking knowledge, including LAN, WAN, DNS, TCP/IP, and DHCP, as well as experience with firewalls, routing & switching, and Microsoft 365.
  • The job involves troubleshooting and providing 1st and 2nd line support, with a schedule of Monday to Friday, 09:00-17:00, and occasional on-call duties.
  • The ideal candidate should have a background in an MSP environment and experience with virtualization technologies like VMware or Hyper-V, with a minimum of 2 years of relevant experience preferred.

Senior IT Field Engineer
Middlewich
30,000 - 40,000 + Company Van or Expensed Mileage, Pension, 28 Days Holiday, Free Parking, Training, Progression


This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP offers progression and development opportunities.

This company are a thriving Managed Service Provider which offers a variety of IT services and solutions to a vast range of local enterprises. Due to their continued success, they are expanding their Infrastructure and Networking team.

In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting.

The ideal candidate will have strong knowledge of networking including LAN, WAN, DNS, TCP/IP and DHCP. You will also have experience with firewalls, routing & Switching, MS 365 and ideally virtualisation

This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience and knowledge, where no two days are the same and where no one leaves without learning something new each day!

The Role:
* Troubleshooting and resolving issues
* 1st /2nd line support
* 1 in 4 weeks on call + some occasional weekend working
* On going monitoring and maintenance of client networks & infrastructure
* Mon to Fri, 09:00-17:00 On-site/Field-based

The Person:
* Networking/Routing/Firewall experience
* Experience with Microsoft 365
* Virtualistation experience, such as; VMware or Hyper-V desirable
* MSP background desirable

Reference Number: BBBH(phone number removed)

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Ryan McIntyre at Rise Technical Recruitment.

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.

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