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Senior IT Support Engineer

Elevate Technology Group Ltd
Posted a day ago, valid for 14 days
Location

Middlewich, Cheshire CW100JF, England

Salary

£48,000 - £57,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Senior IT Support Engineer located in Middlewich, Cheshire.
  • The salary ranges from £35,000 to £40,000, along with benefits such as 25 days paid holiday and a private pension scheme.
  • Candidates should have previous experience in IT support roles, preferably within a Managed Service Provider (MSP).
  • Key responsibilities include providing IT support, troubleshooting issues, and collaborating with internal teams to ensure client satisfaction.
  • The ideal candidate will possess strong knowledge of Microsoft Windows, networking protocols, and excellent communication skills.

Job Title: Senior IT Support EngineerLocation: Middlewich, CheshireSalary: £35,000 - £40,00 plus 25 Days Paid Holiday, Vendor Certifications, Private Pension Scheme, Company Vehicle

About the Role:An exciting opportunity has arisen for a talented Senior IT Support Engineer to join a rapidly expanding Managed Service Provider (MSP) based in Middlewich, Cheshire. This dynamic company has recently secured several high-profile client contracts, making it an ideal time to be part of their growing team. If you're looking to grow your career within the IT support industry, this is the perfect role for you!

Responsibilities:Provide comprehensive IT support to clients, troubleshooting hardware, software, and networking issuesDeliver exceptional customer service by addressing technical queries both remotely and on-siteAssist with infrastructure upgrades and new system implementationsCollaborate with internal teams to ensure high client satisfaction and efficiently resolve IT issuesMaintain and update documentation for all IT support and infrastructure changes

Key Skills:Previous experience in IT support roles, ideally within a Managed Service Provider (MSP)Strong understanding of Microsoft Windows, networking protocols, and hardware troubleshootingFamiliarity with Office 365, network configuration, and general IT maintenanceAbility to manage multiple tasks and work in a fast-paced environmentExcellent communication skills and a customer-centric mindset

How to Apply:If you are passionate about IT support and want to advance your career within a forward-thinking MSP, we’d love to hear from you! Apply today and take the next step in your IT career.

Keywords:Senior IT Support Engineer, IT Support Jobs in Middlewich, Managed Service Provider Jobs, IT Helpdesk, Network Support, IT Infrastructure, Office 365 Support, Hardware Troubleshooting, Career in IT Support, Technical Support Engineer

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.