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CRM Business Analyst

Tate Hitchin
Posted 8 hours ago, valid for 21 days
Location

Milton Keynes, Buckinghamshire MK10 9QA

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The CRM Business Analyst position is based in Milton Keynes with a hybrid work model requiring three days in the office.
  • This role offers a competitive salary along with excellent benefits, including a company car and an annual bonus.
  • Candidates should have previous experience in a Business Analyst role and possess skills in project management and data analysis.
  • The position emphasizes collaboration with cross-divisional teams and focuses on refining marketing platforms rather than technical backend work.
  • Ideal candidates are proactive problem solvers with strong communication skills, ready to drive marketing performance and enhance customer engagement.

CRM Business Analyst

Milton Keynes - Hybrid (3 days in the office)

Competitive salary & Excellent benefits, including company car & annual bonus.

Join our clients Marketing team, as a CRM Business Analyst!

Are you ready to take your career to the next level with a globally renowned brand? We are looking for a passionate and driven CRM Business Analyst for our client based in Milton Keynes.

As a CRM Business Analyst, you'll play a pivotal role in refining and developing marketing platforms. Your insights will drive marketing performance and enhance engagement with the leads platform. You'll work closely with the Senior Data & CRM Manager to turn data into actionable strategies.

This is not a technical role! It is a front-end role, considering customer journeys and writing user stories. You will work closely with the IT team, who will look after the back end.

What You'll Do

  • Innovate: Identify opportunities to maximize the value of your CRM platform (Salesforce Marketing Cloud).
  • Collaborate: Work with cross-divisional teams to gather and translate business requirements.
  • Analyse: Document business processes and propose improvements.
  • Maintain Excellence: Ensure CRM data is top-notch and provide ongoing analysis.
  • Lead: Drive project plans.

What We're Looking For

  • Skills: Project management, data analysis, and proficiency in Salesforce Marketing Cloud, Microsoft Dynamics 360, and other Microsoft applications.
  • Qualities: Strong communication, presentation, and interpersonal skills. A proactive problem solver with a can-do attitude.
  • Experience: Previous experience in a Business Analyst role is great, but we're most excited about your potential to grow and make an impact.

Ready to Make a Difference?

If you're passionate about data and process improvement and looking for a place where you can grow professionally, we'd love to hear from you!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.