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Service Transition Manager - SC

Service Transition Manager - SC

Henderson Scott

Posted 10 hours ago, valid for 8 days

Milton Keynes, Buckinghamshire MK19 7FN

£48,000 - £57,600 per annum

Full Time

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Sonic Summary

A Service Transition Manager is needed for a government project in Milton Keynes, offering £400 per day outside IR35.
The role involves ensuring that IT Releases are successfully delivered into Live Environments and meet performance expectations.
Candidates should have commercial experience in managing business risks, engaging with stakeholders, and ensuring compliance with existing standards.
The position requires a strong focus on managing delivery progress, readiness for go-live, and post go-live support, including KPI and SLA monitoring.
Applicants should have a proven track record in similar roles, with relevant experience typically expected to be at least several years.

Service Transition Manager - SC - £400/D outside IR35 - Milton KeynesA Service Transition Manager - SC - £400/D outside IR35 - is required for a government project based in Milton KeynesThe Service Transition Manage will work closely with the Project Teams to ensure that IT Releases are delivered into Live Environments can be operated successfully and meet expected performance levels.The Service Transition Manager will need to demonstrate commercial experience in the following areas:

Review business risk
Ensure the service follows existing standards
Identify and report on shortfalls
Ensure finances are in place to operate and maintain systems following go-live
Engage with stakeholders to include third party suppliers and IT Operations
Manage delivery progress and readiness to go-live
Manage risks and issues with stake holders
Undertake post go-live support to monitor defects
Monitor KPI's and SLA's with suppliers
Manage risks for the team
Update the Risk Review Board

You will join a team of high performing team in a delivery focused collaborative environment

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