Back to searchOperations Analyst - DV cleared
Certes IT Service Solutions
Posted a day ago, valid for 6 days
Milton Keynes, Buckinghamshire MK93GA, England
£300 - £330 per day
Full Time
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Sonic Summary
- We are seeking a Senior Operations Analyst for a government client, with a duration of 6 months and an onsite location near London.
- The position offers a rate of £330 per day and requires active DV clearance.
- Candidates should possess strong analytical skills, experience in a Service Desk environment, and a sound understanding of WINTEL technology.
- Required qualifications include Microsoft certifications such as Azure Fundamentals (AZ-900) and Modern Desktop Administrator Associate (MD 100).
- Applicants should demonstrate knowledge and skills at SFIA level 4, with a focus on incident management and customer service.
Duration: 6 Months
Start: ASAP
Location: Onsite near London
Rate: £330 per day
IR35 Status: Outside
We are currently looking for a Senior Operations Analyst for one of our government clients to come and join their team.
This role is required an active DV clearance.
Skills and Experience:
* Good analytical skills and the ability to develop solutions with focus on customer needs.
* Strong analytical skills. Ability to create, interpret and present data effectively.
* Sound level of technical WINTEL understanding.
* Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs;
* Experience working in a secure environment
* Managing Modern Desktops - MD 101
* Microsoft Certified: Azure Fundamentals (AZ-900)
* Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100
* 365 Desktop (Intune / EPM) Cloud experience
* Apple Mobile Phone / Apple Business Manager experience
This role should demonstrate knowledge and skills at SFIA level 4.
* Incident Management
* Customer service management
* Technical understanding
Knowledge required of the Digital Data and Technology Profession Framework (DDaT Skills Levels) for this role
If your qualification aligns with this position, please apply by submitting your CV below.
To apply today, contact Neha Cherian on email
 Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
