- Responsible for delivering sales and customer service strategy
- Knowledge of order fulfilment and inventory management control
- Lead, motivate and manage the ecommerce and sales team to meet performance goals
- Ensure the daily work load is distributed evenly and that the strength and quality of the team is maximised to it's full potential
- Monitor team performance, provide coaching, support, feedback and training where necessary
- Oversee and optimise online sales channels
- Analyse ecommerce sales data and implement plans to drive online revenue growth
- Manage customer service processes related to online sales, ensuring high customer satisfaction
- Actively participate in sales call to acquire and retain customers
- Develop and execute strategies to grow B2C sales
- Maintain relationships with key clients and negotiate contracts where necessary
- Recommend and negotiate pricing or offers to close deals
- Updating CRM system and good use of Microsoft Office to include Excel
Back to searchEcommerce Sales Manager
Altitude-Recruitment Limited
Posted 21 hours ago, valid for 6 days
Milton Keynes, Buckinghamshire MK13 0AT, England
Full Time
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Sonic Summary
- The position of Ecommerce & Sales Manager offers a salary of £30,000 per annum and is based in Milton Keynes.
- This permanent role involves overseeing online sales operations and managing a sales team of four people.
- Candidates should have strong leadership qualities and experience in sales and customer service environments.
- The role includes responsibilities such as optimizing online sales channels, analyzing ecommerce data, and ensuring high customer satisfaction.
- Some knowledge of platforms like eBay, Amazon, Shopify, and Magento is advantageous, although not essential.
