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About the Role
This employer is a global leader in Energy Tech software and are seeking an out-going and professional person for the role of a Trainer (Knowledge Analyst) on the Customer Learning Team. The company has consistently grown its global client base and the successful candidate will have many opportunities to interface with a diverse mix of clients to enhance their software user experience. This is a new role and a key hire within the European business unit.
This is a new role and a key hire within the EMEA team. You do not need to have training experience but would like to be in a role helping people solve real world energy scenarios.
Responsibilities:
- Deliver and conduct training sessions both in-person and online on how to utilise the Energy tech software within real world energy market modelling scenarios
- Develop engaging and effective training materials to accommodate the needs of diverse energy audiences.
- Analyse requirements and developed customised training programs providing a personalized learning experience.
- Work closely with various team in collaboration to stay updated on software enhancements, new features, and client feedback, ensuring alignment between training content and product updates.
- This role will travel in the EMEA region regularly to train customers and globally on occasion for conferences. Ability to travel 25% of the time.
Qualifications, Skills & Experiences
- Experience with energy
