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Description:
The role is to support the business in ensuring that debtors` ledgers accurately reflect the current position and that cash collection are in accordance with the Company’s terms and conditions and Sales contracts, issues are identified, communicated to the correct party and dealt with quickly. Also ensuring that the debtors` ledgers are as near to contract terms as possible.
The successful Credit Controller will be supporting the credit control team and Finance Manager in the management of risk and achievement of company objectives.
You should have a minimum of 3 years’ experience with proven success in improving working capital tied up in debtors and good financial awareness and acumen. Strong planning and organisational skills and a tenacious character who will carry through initiatives and stick with problem accounts until they are cleared. You should also be fully computer literate with good excel skills and experience of accounting systems and have excellent verbal and written communication skills from a customer service perspective.
Main Duties and Responsibilities:
· Chasing outstanding debts by telephone and email.
· Allocate cash received to the correct account on a daily basis.
· Raising credit notes where necessary on request from sales department or for other issues.
· Recording chase history and agreed payment timescales on the system.
· Proactively resolving and monitoring any queries raised.
· Liaising with partners and associates on all debts, including conducting face-to-face meetings.
· Analysing, monitoring and reducing 90+ debts.
· Collection forecasting and key KPI reporting.
· Conducting customer credit checks in line with the company’s policy and open new accounts.
· Checking incoming funds on bank account.
· Responding to correspondence from clients.
· Electronic filing.
Key Skills and Experience:
· At least 3 years credit control experience.
· Strong financial, analytical and negotiation skills to help resolve queries.
· Significant experience of account reconciliation.
· Competent in the use of MS Office, experience of using SAP Business ONE is desirable.
· Excellent written, verbal, interpersonal and communication skills with the ability to communicate at all levels.
· Ability to follow due process but have a responsible and proactive approach to debt collection.
· To be driven and motivated about the role and keen to contribute to the team and the business as a whole.
