SonicJobs Logo
Login
Left arrow iconBack to search

Customer Service Assistant

Altitude-Recruitment Limited
Posted 19 days ago, valid for 12 days
Location

Milton Keynes, Buckinghamshire MK13 0AT, England

Salary

£24,000 - £25,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Customer Service Assistant position is based in Milton Keynes and offers a salary between £24,000 and £25,000 per annum.
  • The role requires good all-round customer service and administrative skills with a focus on attention to detail and organizational abilities.
  • Candidates should ideally have experience in processing orders and handling customer inquiries via phone, email, and web chat.
  • The position involves working 37.5 hours per week from Tuesday to Saturday, with Saturday work being done from home.
  • Applicants should be able to multitask and quickly adapt to new products and information.
Customer Service AssistantMilton Keynes - Office based£24,000 pa - £25,000 pa A great opportunity to join a busy independent retailer at their UK office. Joining a small and friendly customer service team based in Milton Keynes.  Providing outstanding customer service, you will be responsible for processing orders via the websites, phone and emails. Ideally you will be available to work Tuesday to Saturday - 37.5 hours per week (Saturdays work from home).
  • Good all-round customer service and administrative skills are required, to include good attention to detail
  • Organisational skills, ability to problem solve whilst under pressure
  • Processing orders for customers, taking information, dealing with enquiries via phone and email
  • Use of web chat to assist customers in a timely fashion
  • Dealing with enquires, providing quotations, answering questions relating to the products and services
  • Process credits, refunds, with the ability to process invoices in a timely manner
  • Updating the CRM system with information, dealing with any amendments
  • Delivering high levels of customer service, with a helpful and proactive approach
  • Able to multitask, pick up new products and information quickly and at ease
Please let us know we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed. Altitude-Recruitment Limited acting as an Employment Agency and Employment Business

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Cookies
Privacy Policy
Read more in the Privacy Policy