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Customer Services Administrator

Quality Personnel Services Limited
Posted 21 hours ago, valid for 15 days
Location

Milton Keynes, Buckinghamshire MK10 0AF, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Our client in Kingston is seeking an experienced Administrator to join their Helpdesk Team.
  • The role involves managing sales orders, creating service contracts, and processing maintenance invoices.
  • Candidates should have previous office-based, customer-focused experience and solid skills in Word and Excel.
  • The position offers a salary of £25,000 and requires at least 2 years of relevant experience.
  • This is an exciting opportunity for those passionate about customer service and problem-solving.

Exciting Opportunity Alert!

Our fantastic client in Kingston is on the lookout for an experienced and motivated Administrator to join their dynamic Helpdesk Team!

If you're passionate about delivering top-notch customer service and thrive in a fast-paced environment, this could be the perfect role for you!

What you'll be doing: Managing Sales Orders from start to finish - from receiving customer orders to dispatch. Keeping customers in the loop with real-time updates on order progress. Creating Service Contracts and ensuring everything runs smoothly. Processing Monthly & Quarterly Maintenance Invoices. Helping facilitate seamless Renewals for customers. Handling customer consumable orders and coordinating lead times. Preparing and processing Service invoices. Supporting the Helpdesk Team by taking customer and engineer calls, ensuring all are logged accurately according to SLA agreements.

What you need to bring: Previous experience in an office-based, customer-focused role. Solid skills in Word and Excel. A passion for problem-solving and providing excellent service!

If you're looking for a role that combines great responsibility, exciting challenges, and the chance to be part of an enthusiastic, supportive team, we want to hear from YOU!

Apply now and take your career to the next level!

Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 5th year running!).Please note due to the volume of applications we receive you will only be contacted if we are progressing your application.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.