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Job Advert: German & Polish Speaking Customer Service Advisor
Location: Milton Keynes (Hybrid – 1 day per week office presence)Salary: £27,000 - £29,000 per annumJob Type: Permanent
We are seeking a dedicated German & Polish Speaking Customer Service Advisor to join our client’s innovative team. This exciting role offers the chance to be part of a company that is transforming the way they engage with customers, using the latest technology to deliver outstanding support via webchat, telephone, and email. If you're passionate about providing exceptional service and able to speak both German and Polish, we’d love to hear from you!
Key Responsibilities:
- Handle inbound customer inquiries with a focus on delivering value-added, high-level support.
- Use webchat, email and occasionally telephone channels to assist customers and resolve issues efficiently.
- Collaborate with internal teams to enhance the customer experience and ensure smooth service delivery.
- Maintain accurate records of customer interactions and provide follow-up as needed.
Skills & Experience:
- Fluent in both German and Polish (spoken and written).
- Previous experience in customer service is a plus, but not essential.
- Excellent communication skills, with a customer-first mindset.
- Strong problem-solving abilities and attention to detail.
- A proactive approach to customer support and the ability to multitask effectively
Some of the excellent benefitsinclude:
- Excellent opportunity for progression
- £500 expense towards wellbeing
- Private medical insurance
- Health cashback scheme
- Competitive private pension
- And many more!
If you’re a customer-focused individual with German and Polish language skills and want to be part of an innovative team, apply today!
