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Student Advisor - 9 Month Contract

Student Advisor - 9 Month Contract

wild recruitment

Posted 8 hours ago, valid for 4 days

Milton Keynes, Buckinghamshire MK10 9QA

£20,000 - £24,000 per annum

Full Time

Retirement Plan

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Sonic Summary

Wild is recruiting a Student Support Advisor for a well-known company on a 9-month contract.
The role requires excellent communication and customer service skills, along with good IT proficiency, particularly in Microsoft Dynamics.
Candidates should have experience in customer service and the ability to prioritize tasks in a fast-paced environment.
The position offers a salary of £24,000 per year and provides a 35-hour working week with hybrid working options.
Benefits include 24 days of holiday, a company-contributed pension scheme, and private medical insurance.

At Wild we are currently recruiting on behalf of a well-known company looking for a Student Support Advisor on a 9 month contract

Working as a Student Advisor, you will be responsible maintaining the company's reputation for providing high level customer service.

Day to day you will be assisting with enquiries by either resolving them there and then or passing them on to the relevant team. You will resolve enquiries consistently to team standards and promptly. You will be promoting services, events along with providing information and benefits.

Data security, protection and confidentiality are a high of importance and you will report any breach or suspected breach of policies

Responsibilities

Responsibility for enquires related to certifications and routes to membership
Understand products and services available to students, qualification holders and members
Work with colleagues from other relevant teams to deliver a first class service
Support students into membership in line with the membership growth and retention targets.
Ensure that individuals meet their regulatory requirements in line with the clients Byelaws and regulations.

Experience

Excellent communicator both written and verbal
Customer service skills and experience
Good IT skills, including Word and Excel, and in maintaining a complex database including Microsoft Dynamics
Organisational, planning and administrative skills
Able to prioritise and deliver in a fast-paced environment
Excellent team player

Benefits

Monday to Friday - no weekends or bank holidays!
35 hour working week
Hybrid working with 2-3 days from home
24 days holiday
Company-contributed pension scheme
Private medical insurance

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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