- Receiving and inspecting returned items.
- Logging returns accurately on the computer system.
- Assessing the condition of returned goods.
- Determining the appropriate action for each returned item.
- Restocking, disposing of, or preparing items for repair.
- Maintaining a clean and organised returns area.
- Must be computer literate.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Good communication skills.
- Previous experience in a returns or similar role is essential.