- Offer a vital and compassionate service delivering information, guidance and support to guide those affected by dementia
- Provide dementia support face-to-face, by telephone and online.
- Managing referrals, assisting clients in assessing their information and support needs in a person-centred manner.
- Facilitate face-to-face group services including our Singing for the Brain face to face group and our Carer Information Programme.
- Work closely with health, adult social care and third sector colleagues assessing, signposting, and providing information and guidance to support people affected by dementia.
- Build robust working relationships and develop networking opportunities with a range of local partners and community organisations.
- The ability to assess client needs to be able to maintain their independence
- An understanding of the need for client confidentiality
- Excellent non-judgmental communication skills
- Strong organisational and time management skills
- Good IT skills and experience working with databases
- An empathetic approach with a commitment to equal opportunity
- The ability to travel independently across Milton Keynes.
- An understanding of dementia and the needs of those living with dementia and their carers would be an advantage.