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Digital Engagement & Content Supervisor

wild recruitment
Posted 18 days ago, valid for 6 days
Location

Milton Keynes, Buckinghamshire MK10 9QA

Salary

£60,000 - £72,000 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Digital Engagement & Content Supervisor position in Milton Keynes offers a salary of £36,895.
  • This role requires a strategic leader with strong project and team management skills, along with a passion for digital content and innovation.
  • Candidates should have a proven track record of using data to drive improvements and enhance user experiences.
  • Key responsibilities include managing a talented team, overseeing digital tools, and creating engaging content to support users.
  • The position also provides a comprehensive benefits package, including professional development opportunities and hybrid working options.

Job Title: Digital Engagement & Content Supervisor Location: Milton Keynes Salary: £36,895

Are you ready to lead the charge in digital transformation, enhance user experiences, and drive impactful service improvements? The Digital Engagement & Content Supervisor role offers an exciting opportunity to manage a multi-channel inquiry service with a digital-first approach. We're looking for a strategic leader who's passionate about creating self-service solutions that maximise user satisfaction and streamline access to support services, delivering an exceptional 24/7 experience for members and users.

This position is more than just a supervisory role; it's a chance to be a key player in our organisation's digital transformation journey, establishing a reputation for high-quality service that reflects our commitment to our community. If you thrive on leadership, are data-driven, and have a knack for digital content, this could be the perfect opportunity for you.

Key Responsibilities

  • Lead & Inspire: Manage, train, and motivate a talented team to deliver top-notch digital support.
  • Digital Innovation: Oversee and update our digital support and training tools, ensuring they're easy-to-use, current, and valuable.
  • Drive Improvement with Data: Use data insights to find ways to boost efficiency, streamline processes, and improve service.
  • Project & Content Management: Keep projects on track and create engaging content to enhance user engagement.
  • Flexible Support: Work within a flexible schedule to ensure consistent support for our users.

What You Bring

  • Project & Team Management: Strong leadership and project management skills.
  • Content Creation & Strategy: Ability to develop and oversee impactful digital content.
  • Data-Driven Decision-Maker: Proven track record in using data to drive continuous improvements.
  • Great Communicator: Able to communicate clearly with stakeholders and teams alike.
  • Flexible & Adaptable: Comfortable working with varying responsibilities and schedules.

Benefits

  • Work-Life Balance & Hybrid Working: 24 days annual leave + bank holidays, with hybrid work options for a balanced life.
  • Comprehensive Benefits Package: Includes gym discounts, a strong pension plan, health and dental plans.
  • Professional Development Opportunities: Access to extensive training and career growth resources.

If you are a strategic thinker with a passion for process improvement and team leadership, apply through Wild Recruitment to seize this exceptional opportunity and make a meaningful impact.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.