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Administrator Milton KeynesPermanent £27,672.00 per annumWe have a fantastic opportunity for a highly organised individual with strong administration experience to join a professional organisation based in Central Milton Keynes. If you are quality focused with a passion for delivering a robust and positive experience to customers, please apply today! Key responsibilities of the Administrator will include but are not limited to:• Delivering a consistent first-class enquiry service for professional customers.• Receiving and responding to a high volume of applications and enquiries via multiple platforms, working towards team targets and goals as well as department standards.• Checking, verifying and processing application data and accurately recording on a CRM.• Requesting additional applicant information and providing customer support via telephone and email.• Ensuring that all applications and licences are appropriately vetted to prevent the progression of fraudulent applications.• Producing correspondence regarding the necessary status of the application.• Documenting processes to and test new system updates to ensure implementation upholds data accuracy and maintains controls.• Managing the updating of user records for new registrations, new admissions, readmissions and cessations.• Co-ordinating cross-department communications.
To be a successful Administrator, you must have:• Excellent organisational skills with the ability to prioritise workload in a face paced environment.• Exceptional customer service skills and experience• Self-motivation with experience of working in a target and process driven environment.• A high standard of literacy and numeracy.• Experience in using integrated telephone and computer systems and other role-specific applications.• Ability to pick up new systems/processes quickly.• Strong attention to detail.• Good decision-making ability and desire to take ownership.If you feel you have what it takes to be the Administrator, please apply today because we'd love to hear from you!WE WOULD PREFER YOUR CV IN WORD FORMATAscendant Recruitment is one of Milton Keynes and Northamptons leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing and digital marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit www.ascendantrecruitment.co.uk
