Sales Administrator

Altitude-Recruitment Limited

Posted 15 hours ago, valid for 22 days

Milton Keynes, Buckinghamshire MK4 1ET

Full Time

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12 month FTCSales AdministratorBased in Milton Keynes£25,000 pa - £27,500 pa Our client have a global presence and are based in Milton Keynes, the offices are prestigious with a great location, offering a great view with free parking.Part of a supportive friendly, sales and marketing team.A manufacturing company that embrace sustainability, continuously look to make improvements and better ways of working.Currently recruiting for a Sales Administrator covering maternity leave, this role ideally requires previous Customer Service experience from a product environment. Main Duties

Support the Customer Service Manager
Administer customer orders via email and web
Respond to incoming customer enquiries and provide solutions
Pass on enquiries to Technical Salespeople, where required
Manage customer complaints using our internal MISS system
Liaise regularly with manufacturing and distribution partners in Belgium
Liaise with Accounts Department and Logistics where appropriate
Become familiar with Promotions, New Products, Product Exits and Special Pricing
Attend Training Sessions to understand Features and Benefits of Products
Achieve the Customer Service Standards
Handle telephone calls efficiently and quickly
Key Account support
Internal Sales
Communicate with customers via Online Chat

Personnel Requirements:

Previous Customer Service experience in a similar environment
Good use of systems, knowledge of SAP advantageous
The ability to multitask in a busy office environment and to see tasks through to completion
Contribute to Meetings
Friendly and professional telephone manner
Professional attitude to dealing with customers, colleagues, contractors and partners
Conduct appropriate to an office environment
Organised, methodical and willing to learn
Adaptable to Change
Open, Honest and Clear Communicator
Desires to achieve a World Class Customer Service Standard

Our client offer excellent benefits and a bonus scheme, great offices with great people. Please let us know we need to make reasonable adjustments to our process, please let us know how we can best support you and make the adjustments that may be needed. Altitude-Recruitment Limited acting as an Employment Agency and Employment Business.