SonicJobs Logo
Left arrow iconBack to search
  1. Home
  2. Milton Keynes
  3. Human resources manager
  4. People Services Hub Manager

People Services Hub Manager

Pertemps SSDC - DDT
Posted 14 hours ago, valid for 25 days
Location

Milton Keynes, Buckinghamshire MK10 9QA

Salary

£45,000 - £54,000 per annum

info
Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The People Services Hub Manager will lead HR support and administration teams until July 2026, focusing on delivering a colleague-centric service for all staff.
  • This role requires proven experience in managing HR Shared Services or Operational teams, along with strong leadership skills for team development.
  • Key responsibilities include overseeing daily service delivery, managing resource planning, and acting as a point of escalation for complex issues.
  • The position emphasizes process improvement through technology use and best practices, ensuring compliance with SLAs and GDPR standards.
  • The salary for this role is competitive, and candidates should have a significant background in HR management, ideally with several years of relevant experience.
People Services Hub Manager - Fixed Term until July 2026The People Services Hub Manager will lead the HR support and administration teams, delivering a colleague-centric service for all staff. Reporting to the Senior Operations Manager, this role involves managing first-line people support, enhancing team performance, and driving service efficiency through process improvement, technology use, and best practices.Key Responsibilities:
  • Lead and develop Team Managers, fostering a skilled and engaged team.
  • Oversee daily service delivery to meet SLAs, KPIs, and compliance standards.
  • Manage resource planning, workload allocation, and minimise absence/attrition.
  • Collaborate on process documentation and HR system updates with People Hub and Stakeholders.
  • Act as a point of escalation for complex issues, ensuring balanced risk management.
  • Promote user-centric service delivery and integrate feedback for continuous improvement.
  • Ensure data integrity in line with GDPR standards and support performance analysis.
Skills & Experience:
  • Proven experience managing HR Shared Services or Operational teams.
  • Strong leadership skills with a focus on team development.
  • Skilled in performance management, resource planning, and service optimisation.
  • Proficient in process design with a focus on automation and self-service.
  • Analytical skills to interpret performance data for continuous improvement.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Logo
SonicJobs
Your next career move. Sorted.
Search jobsbackground image

Contact us

© 2017 - 2024 SonicJobs App Ltd. All rights reserved

Terms & Conditions | Privacy Policy | AI Agent | Browse Jobs