Salesforce Business Analyst

An excellent opportunity has arisen to work for our established client in Milton Keynes as a Salesforce Business Analyst. This position plays a critical role in documenting and understanding existing business process, making improvements and deploying salesforce-based solutions.

Benefits:

• 25 days holiday + bank holidays
• 5% employer pension contribution
• Life assurance
• Cash back medical plan
• Employee assistance programme
• Company performance-based bonus
• Hybrid working with 2 days at home

As the Salesforce Business Analyst, you will be responsible for:

• Understand, evaluate, analyse and document business processes.
• Validating business needs, identifying gaps between business needs and standard salesforce functionality.
• Executing projects relating to new Salesforce developments.
• Develop, document, and fully execute test plans to assess business processes, module functionality setups, and modifications, enhancements / customisations.
• Many other duties, full job description available upon request.

The successful Salesforce Business Analyst, will have the following related skills / experience:

• Knowledge in using and deploying sales cloud and service cloud with its associated functionality.
• 1-2 years business analyst experience with 1+ years of experience in Salesforce technology.
• Previous experience in project coordination and management, planning and scheduling, time management, and ability to handle multiple deadlines.

For more information, please contact Barbara Hamilton on /