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Customer Success & Technical Support Manager

Aaron Wallis Sales Recruitment
Posted 18 days ago, valid for 8 days
Location

Milton Keynes, Buckinghamshire MK10 9QA

Salary

£28,000 - £33,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position available is for a Customer Success & Technical Support Manager located in Milton Keynes.
  • The role offers a salary of up to £30,000 and requires proven work experience in customer success or technical support management.
  • Candidates should possess strong communication and relationship-building skills, with experience in client onboarding being a bonus.
  • The company emphasizes a collaborative environment and offers excellent opportunities for career progression and benefits.
  • Applicants who are passionate about delivering exceptional customer experiences and driving success are encouraged to apply.

Job Role: Customer Success & Technical Support Manager

Location: Milton Keynes

Type: Full Time, Permanent

Salary: up to £30,000

We're seeking a Customer Success & Technical Support Manager to help drive client satisfaction. The ideal candidate will have experience in client support, relationship building, client onboarding, and introducing new features to ensure maximum usage and engagement. Our client believes every team member plays a key role in our success. We're proud of the team we've built and are looking for passionate, collaborative self-starters to join us.

What you will receive:

  • A competitive salary of up to £30,000
  • Excellent opportunities for career progression within a growing company.
  • Pension and other benefits.
  • A friendly and supportive work environment.

What's required:

Here are some of the skills and attributes we are looking for in a Customer Success & Technical Support Manager:

  • Proven work experience as a Customer Success or Technical Support Manager, or in a similar customer care-oriented/sales-oriented role.
  • Experience with client onboarding is a bonus!
  • Strong communication and relationship-building skills
  • Solid technical skills
  • Ability to think creatively and engage with senior management
  • Proactive, positive personality with great ideas
  • Excellent people skills and an active listener (crucial)

Ready to make a real impact? If you're passionate about delivering exceptional customer experiences and driving success, we want to hear from you. Join a team where your contributions are valued, your growth is supported, and your career has no limits. Apply today and take the next step in your career journey with us!

This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.