Senior Support Analyst

Henderson Scott

Posted 2 days ago, valid for 23 days

Milton Keynes, Buckinghamshire MK10 9QA

£28,000 - £33,600 per annum

Full Time

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Sonic Summary

The position is for a Senior Support Analyst (2nd Line) based in Milton Keynes with a hybrid working model.
The salary for this role ranges from £32,000 to £35,000 per year.
Candidates should have experience providing support at a 2nd Line level or above in the technology industry.
The role involves resolving complex IT issues for clients and ensuring the smooth operation of their IT environments.
There is a clear career progression path with opportunities for further technical skill development and exam support in areas like Microsoft and VMWare.

Senior Support Analyst (2nd Line) - Milton Keynes (Hybrid) - £32-35K

Currently working with a growing Service provider looking to add a talented Level 2 Service Desk Engineer to the team. An ambitious individual looking for the next step in their career in IT!About YouResponsible for providing technical support to clients, resolving their complex IT issues, whilst ensuring the seamless operation of their IT environments. The ideal candidate will have developed some great skills having worked in the technology industry, previously providing support at a 2nd Line level or above you can extensively enhance your technical ability, and go onto work with us at 3rd Line level and above. The career progression path is clear, and there is a commitment to your learning, offering payment for exam passes in technical skill areas such as Microsoft or VMWare.Skills

Office 365 (inclusive of Azure, Intune, Sharepoint).
Server infrastructure.
Networking.
Hypervisors (inclusive of ESXi and HyperV).
Server and desktop operating system.

Senior Support Analyst (2nd Line) - Milton Keynes (Hybrid) - £32-35K

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