- IT Operational Support or Service Desk background, with a record of working in a customer focused environment, delivering results to exceed expectations.
- Wintel Server support background.
- Working in a service desk environment on IT Incident, and service request tickets.
- Microsoft Azure Fundamentals: AZ-900 certified.
- Managing Modern Desktops: MD-101
- Microsoft 365 Certified: MD-100
- Microsoft 365 / Intune / EPM experience
- Supporting Apple mobile phone issues
- ITIL V3 or V4 Certified
Back to searchSenior IT Operations Analyst - DV Cleared
Network IT
Posted 18 hours ago, valid for 24 days
Milton Keynes, Buckinghamshire MK10 9QA
£48,000 - £57,600 per annum
Full Time
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Sonic Summary
- Network IT is seeking a DV cleared Senior IT Operations Analyst for a 6-month contract with a government client.
- The role involves working in a 24/7 IT operations center, addressing IT issues through tickets, incidents, and service requests.
- Candidates should have solid 1st/2nd Line support experience and a background in high-security environments, with a focus on customer service.
- The position offers a rate of £350 per day and requires certifications in Microsoft Azure Fundamentals, Microsoft 365, and ITIL V3 or V4.
- Applicants must be British Citizens and DV cleared, and the role involves a shift pattern of 14 shifts over 4 weeks.
