- IT Operational Support or Service Desk background, with a record of working in a customer focused environment, delivering results to exceed expectations.
- Wintel Server support background.
- Working in a service desk environment on IT Incident, and service request tickets.
- Microsoft Azure Fundamentals: AZ-900 certified.
- Managing Modern Desktops: MD-101
- Microsoft 365 Certified: MD-100
- Microsoft 365 / Intune / EPM experience
- Supporting Apple mobile phone issues
- ITIL V3 or V4 Certified
Back to searchNetwork IT is currently recruiting for a DV cleared Senior IT Operations Analyst, to join our government client on a 6 month initial contract. You will be working in a 24/7 IT operations centre, who support the wider business with IT issues, working on tickets, incidents and service requests. The environment is predominantly Microsoft focused, supporting issues around the likes of Microsoft 365 / Azure and Wintel Servers, but there has also been a recent rollout of Apple mobile devices. Our client is looking for solid 1st / 2nd Line support experience, with a customer focus and experience of working in a high clearance / high security environment previously. Role: Senior IT Operations Analyst Contract: 6 Months Rate: £350 per day Status: Outside IR35Location: Milton Keynes – Onsite working due to clearance requiredPlease note that this role operates on a shift pattern, given that the operations centre works 24/7. Over 4 weeks, you will work a 14 total shifts – a combination of day and night shifts. More info on the shift patterning available upon request. Key Skills:
Senior IT Operations Analyst - DV Cleared
Network IT
Posted 21 hours ago, valid for 23 days
Milton Keynes, Buckinghamshire MK10 9QA
£48,000 - £57,600 per annum
Full Time
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Sonic Summary
- Network IT is seeking a DV cleared Senior IT Operations Analyst for a 6-month contract with a government client.
- The role involves working in a 24/7 IT operations center, addressing IT issues through tickets, incidents, and service requests.
- Candidates should have solid 1st/2nd Line support experience and a background in high-security environments, with a focus on customer service.
- The position offers a rate of £350 per day and requires certifications in Microsoft Azure Fundamentals, Microsoft 365, and ITIL V3 or V4.
- Applicants must be British Citizens and DV cleared, and the role involves a shift pattern of 14 shifts over 4 weeks.