Field Service Engineer

Your new companyOur client is seeking a dedicated Field Service Engineer to join their team on a permanent basis.The company supplies, services, repairs and replaces train doors on train stock across the country.This role will involve travel to various sites around the country working on the replacement, upgrade, overhaul, and repair of orders.The role will involve working away from home when required during the week and the role will also involve night work when required.Your new roleThe role will involve but not limited to the following duties:

• Provide on-site support for repairs, upgrades, and overhauls of engineering systems.
• Conduct training sessions for customers to maximise system effectiveness.
• Troubleshoot malfunctions and suggest corrective actions.
• Process repair and replacement orders independently.
• Prepare detailed work reports and documentation.
• Ensure compliance with safety guidelines and company policies.
• Collaborate with the team to identify and resolve technical issues.

Requirements:

• Experience: Proven background in troubleshooting and customer service. Familiarity with door wings, sliding steps, and drives is a plus.
• Education: Mechanical qualifications required; electrical qualifications preferred.
• Skills: Strong communication and documentation skills. Proficient in technical reporting and computer use.
• Flexibility: Willingness to travel more than 50% of the time.

What you'll get in returnSalary depending on experience, £35,000 to £40,00028 holiday days rising by one each year of service to maximum of 33Company pensionDeath in serviceOvertime rates above contracted 38hrs per week. Time & Third for Weekdays, Time & Half for Weekends & Double Time for NightshiftsCompany van where requiredWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now and speak to Garry on If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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