Warehouse Team Leader

Location: Bletchley, Milton Keynes
Reporting to: Distribution Supervisor
Hours: Full-time, Monday – Friday with weekly rotating shifts (06:00 – 15:00 / 13:00 – 22:00), including a one-hour lunch break

Main Purpose of the Role

Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring the quality of goods.
Organise and maintain the inventory storage area.
Communicate job expectations and coach employees.
Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
Provide leadership, guidance, and on-the-job training to a team of Warehouse Operatives.
Support the management team in implementing new ways of working and initiatives.

Main Duties and Responsibilities

Maintain valid licenses for all mechanical equipment.
Ensure general housekeeping and site security, including unlocking and locking up the site.
Lead and develop a team of warehouse operatives, communicating daily targets and operational plans.
Conduct clear, concise shift handovers to the other Team Leader.
Ensure efficient flow of stock throughout the site and manage stock control.
Participate in stock taking activities.
Focus on all health and safety matters.
Support the Transport Supervisor to ensure timely and cost-effective delivery of customer orders.
Provide support to the sales team to ensure optimal stock availability.

Key Skills / Attributes

Experience using MHE equipment such as LLOP, Counterbalance, and VNA trucks.
Proven record of leading a team in a fast-paced distribution environment.
Demonstrable strong leadership skills, leading by example.
Ability to maintain a harmonious, people-focused team working environment.
Effective communication skills to develop working relationships.
Ability to work smart, prioritize workloads, and adjust targets to meet customer demands.
Passion for customer service, always willing to go the extra mile.
Flexibility and adaptability to change, with a focus on the bigger picture.
Physical stamina for repetitive tasks and lifting heavy objects.
Trustworthiness, reliability, and problem-solving skills.

What We Offer

Excellent enhanced SIPP pension.
Medical Cash Plan, including retail discounts.
Critical Illness Cover.
Cycle To Work Scheme.
Great work-life balance.
Free on-site parking.
Free staff uniform, including safety boots.
22 days holiday plus bank holidays.
Attendance bonus – paid monthly to qualifying employees.

To apply for this Warehouse Team Leader position, please submit your application. For more information, please contact Leon at Reed Milton Keynes for further details.