Operations Managers

Pearson Whiffin Recruitment Ltd

Posted 16 hours ago, valid for 16 days

Milton Keynes, Buckinghamshire MK10 9QA

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The company is seeking an Operations Manager to enhance their client support strategy and achieve business objectives.
Candidates should have previous experience in customer-focused operations management, with a proven track record of driving teams and process improvements.
Proficiency in PowerBI, including report generation, is essential for this role, along with experience managing SLAs and understanding cost/benefit analysis.
The Operations Manager will oversee both the remote client service support team and the installations and field team.
The position requires a minimum of 5 years of relevant experience, with a competitive salary offered based on qualifications.

Operations Manager

We are looking for an operations manager who can help the company achieve their objectives while looking to improve their support strategy to clients across the business. The role will involve working with senior stakeholders, managing the service team and be an advocate for MI to drive the company forward.

You will need to be well versed with PowerBI, Query and Dashboard reporting to report back on issues such as KPI objectives. There are two teams you will have management of, namely the client service support team (remote support) as well as the installations and filed team.

Required Skills and experience:

Previous experience within a customer focused operation management position, driving teams and process improvements across the business.
Experience of PowerBI, producing reports.
Experience of managing SLA’s, have an understanding of cost/benefits
An understanding of health and safety, carrying out audits, risk assessments and ensure legislation is adhered to.

Apply now in a few quick clicks

Operations Managers

Site Manager (Solar)

Service Operations Manager

Assistant Site Manager