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Parts Specialist - Heating Products

EAC Consulting Group
Posted 9 hours ago, valid for 23 days
Location

Milton Keynes, Buckinghamshire MK10 9QA

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Location: Milton Keynes, Monday to Friday, 08:30 - 17:00.
  • Salary ranges from £32,000 to £35,000 depending on experience.
  • The role seeks an experienced Parts Specialist to handle technical queries and customer support.
  • Candidates should have a strong telephone manner and previous experience in customer service, ideally within a technical or manufacturing environment.
  • Comprehensive product training will be provided, but relevant experience is highly desirable.

??Location: Milton Keynes?Hours: Monday to Friday, 08:30 - 17:00??Salary: £32,000 - £35,000 (DOE)

Are you an experienced Parts Specialist with a strong telephone manner and a knack for handling technical queries?

Our client, a leading manufacturer of heating products, is seeking a dedicated professional to join their team. This full-time role focuses on processing quotes and orders, reviewing diagrams to identify parts, and supporting customers with technical queries while generating leads.

Key Responsibilities:

  • Processing quotes and orders efficiently
  • Reviewing technical diagrams to identify required parts
  • Handling and resolving customer complaints professionally
  • Identifying sales leads
  • Supporting with technical queries
  • Reading CAD drawings (a bonus but not essential)

What They’re Looking For:

  • Strong telephone manner and communication skills
  • Experience in customer service and complaint handling
  • Ability to work in a fast-paced, technical environment
  • Previous experience in a similar role within heating, manufacturing, or a technical industry is beneficial

Comprehensive product training will be provided, but experience in a similar role is highly desirable.

Interested? Apply now to join a supportive team and build your career with a market leader! ??

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.