Office Manager

Milton Keynes

35k - 45k D.O.E

Bonus based on company performance

Position Overview:

We are seeking a highly organized and reliable Office Manager to oversee the daily administrative operations of our clients plumbing and mechanical company. The ideal candidate will be responsible for ensuring the smooth running of office operations, managing office staff and engineers, handling customer inquiries, and maintaining an efficient work environment. The Office Manager will also support accounting functions, scheduling, and ensure compliance with company policies and industry standards.

Key Responsibilities:

Manage team within office
Liaise with key clients
Customer Service
Assist with HR for the team
Scheduling of engineers
Manage day to day duties within the office including marketing strategies
Financial reporting/preparation of reports against forecasts and budgets
Support office team within technical queries
Manage training of team
Accounting and bookkeeping
Compliance and record keeping

Desired requirements:

Industry experience with the plumbing/mechanical industry.
Experience of dealing with high-net-worth clients
Marketing and social media experience
Bookkeeping experience

Office Manager experience / skills

Preference is to have industry experience: Plumbing, Engineering, Mechanical
Strong organizational and multitasking abilities
Excellent communication skills, both written and verbal
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other office software
Knowledge of accounting and invoicing software is a plus (e.g., QuickBooks, Xero or similar)
Ability to handle confidential information with discretion
Experience with customer service and conflict resolution

OfficeManager Working Conditions:

Full-time position, Monday through Friday, with potential for occasional overtime
Office environment with occasional on-site visits to job locations.
Interaction with staff, customers, and contractors