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Exam Delivery Manager
Milton Keynes
Hybrid
Maternity Cover for 18 months
Full time 35 hours
£38,850
Join our team
Are you interested about the operation of examinations and supporting individuals in achieving their professional qualifications? Join us at the ICAEW as an Exam Delivery Manager within the Education and Training department.
Role Profile
To ensure the smooth-running of the examinations for all ICAEW's qualifications and those that ICAEW supports (eg JIEB) and ensuring they are delivered effectively. Managing processes and procedures necessary to deliver ACA exams in the globally.
Responsibilities include:
- To support the Head of Exam Delivery in delivering ACA and ICAEW supported exams throughout the globally.
- To manage and control the preparation of the core ACA examinations.
- Accurately creating exam sessions within internal systems and manage the session booking window, including session booking issues.
- To process manual exam applications promptly, ensuring payments have been received or fee waivers have been authorised and all systems are updated correctly.
- Manage exam booking changes ensuring all systems and stakeholders are updated accordingly.
- To manage, review and collate post exam data for review and escalation.
Candidate Profile
Requirements include:
- Excel - intermediate
- Excellent writing and communication skills
- High level of data entry accuracy
- Excellent attention to detail
- Proven ability to prioritise and deliver excellence in a fast-paced environment
- The role has management of an administrator, so prior line management experience is advantageous
For the full role profile please click the document attached.
Why work for us?
We want you to enjoy your work and flourish in your role.
Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect.
We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.
Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption.
Our employee benefits include:
- A substantial suite of training and development
- Flexible working arrangements
- A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plans
We are a disability confident employer.
