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This is a great opportunity for an experienced Sales Order Processor to take charge in a vibrant, customer-centric retail environment. The role involves managing a dedicated team to ensure top-notch service is delivered to all customers.
Client Details
Our client is a large organisation in the retail industry, renowned for its vast collection of quality goods. Their headquarters is located in the bustling town of Milton Keynes. The company is committed to providing excellent customer service and creating a supportive work environment for their employees. Due to growth they are currently looking for a B2B Sales Order Processor to join their team on a temp to perm basis. The ideal candidate will have experience within a sales order processing environment, and live locally to Milton Keynes.
Description
- Process orders from small to medium key accounts
- Manage the process from sale to delivery and update customers on progress
- Handling complex customer complaints and queries.
- Collaborating with other departments to improve overall customer experience.
- Liaise with supply chain to ensure deliveries are on time and in full
- Weekly and monthly data input
Profile
A successful Sales Order Processor will have:
- Ideally experience working with Sage
- Previous experience in a Sales Order Processing role ideally within a B2B environment
- Excellent communication skills, both written and verbal.
- Proven ability to handle complex customer complaints.
- Proficiency in using customer service software and CRM systems.
Job Offer
- A competitive hourly rate/ salary - negotiable depending on experience
- Comprehensive training and development opportunities.
- A friendly and supportive work environment.
- The chance to work with a diverse and dedicated team.
- Opportunities for career progression
