- Schedule: Monday – Friday, 08:30 – 17:30
- Position Type: Temp-to-perm
- Opportunities: Potential for progression and growth within the business
- Benefits: Free on-site parking
- Appointment Scheduling: Coordinate and manage appointments, ensuring all bookings are accurately recorded and confirmed.
- Calendar Management: Maintain and update calendars for multiple team members, ensuring no conflicts and optimising time management.
- Client Communication: Communicate with clients to confirm appointments, reschedule as necessary, and provide relevant information.
- Administrative Support: Assist with general administrative tasks such as data entry, filing, and maintaining records.
- System Utilisation: Use scheduling software and other tools to manage bookings and track appointment statuses.
- Problem-Solving: Address and resolve any scheduling conflicts or issues that arise promptly and efficiently.
- Reporting: Generate and maintain reports on scheduling activities and appointment metrics.
- Organisational Skills: Strong ability to manage multiple schedules and prioritise tasks effectively.
- Communication Skills: Excellent verbal and written communication skills for interacting with clients and team members.
- Attention to Detail: High level of accuracy in recording and managing appointments.
- Technical Proficiency: Comfortable using scheduling software, Microsoft Office applications, and other relevant tools.
- Problem-Solving: Ability to quickly address and resolve scheduling conflicts or issues.
- Customer Service: Strong commitment to providing exceptional service to clients and team members.
- Previous Experience: Previous work experience within Customer Services, Administration, or a similar role.