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Your new company
Our client is a specialist facilities provider operating across the UK. They are a leading facilities management provider within corporate office space, with a significant presence in London and the South East. They are hiring a Senior Workplace Manager for a client account in Milton Keynes.
Your new role
As Senior Workplace Manager, you will lead the local FM team to provide a safe and highly effective workplace for the client, through the delivery of exceptional standards and brilliant basics in service delivery. You will effectively manage the client relationship where TFM services are provided, with a focus on the successful management of M&E services and projects. Key duties will include:
- Ensuring overall delivery of 5-star TFM service to our client base, ensuring that building services, planned and reactive works and complex technical projects are effectively completed by the local engineering and FM team and specialist subcontractors.
- Develop and implement strategies to improve energy efficiency and sustainability.
- Tracking and managing the lifecycle of physical equipment and building systems
- Ensure compliance with Health & Safety Regulations, ensuring relevant procedures are in place to achieve compliance and that suitable records are kept.
- Ensuring correct standards of service are established and agreed SLAs and KPIs are achieved. Analyse data and produce quality monthly reporting to the Client.
- Build and maintain positive relationships with client, customers and all other key stakeholders, communicating in a positive and professional manner at all times.
- Develop team so that employees are accountable for carrying out the required processes and tasks and are providing great customer service.
What you'll need to succeed
To succeed in this role you will require experience in a management position within a commercial office environment, ideally with an FM provider. You will also require:
- Demonstrable ability to manage a hard and soft services operation within the Building Services sector.
- Experience in leading a team of in-house engineers, as well as sub-contractors.
- Ability to interpret technical specifications and quotations and challenge accordingly where appropriate
- Strong technical/M&E knowledge encompassing all integral building maintenance, statutory compliance and health and safety requirements.
- Ability to articulately translate complex technical data to the client and the team
- Demonstrable experience of successfully leading and managing complex technical projects
- Experience of robustly managing budgets, processes and managing teams and customer relationships.
What you'll get in return
When successful in securing this role you will receive a permanent contract with a successful and growing FM provider. You will also receive:
- 55,000 - 60,000 salary (depending on experience)
- 25 days leave + bank holidays
- Various other company benefits
- Based at client site in Milton Keynes
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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