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Lettings NegotiatorMilton Keynes6 month FTC £30k+ Bonuses5 days over 7My client is recruiting for a Lettings Negotiator on a 6month FTC with possible extension to start asap at a Build to Rent development in Milton Keynes.
Purpose of the RoleTo provide site based leasing management services to an exciting new build residential development comprising 306 apartments in a scheme in Milton Keynes. To take a lead in scheme tours/viewings, vetting of applicants and the upselling of additional services within the scheme. Working closely with the leasing team to ensure a high level of customer service is provided to residents at all times, being a main point of contact from enquiry stage, viewing/tours through to resident move in.Key ResponsibilitiesMarketing and Letting- To ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data, including viewing feedback
- Ensuring good presentation of available apartments at all times, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all times
- Co-ordinating the online marketing of available apartments
- Ensuring all enquires are responded to in line with agreed service levels
- To coordinate with 3rd party agents as required
- In conjunction with the General Manager/Leasing Manager - carrying out regular rent analysis & leasing performance of the local market
- Meeting prospective tenants, conducting viewings and negotiating rental offers
- Completing applicant vetting requirements
- Completing new let paperwork in line with strict procedures
- Appraising/quality checks of apartments, advising the Leasing Manager as to recommended rents for both properties coming to the market and those where tenants wish to renew
- Seeking and building corporate relationships with relocation agents, City employers and other agents to generate lettings enquiries
- Co-ordinate renewal communications and negotiations
- To ensure arrival packs are prepared, and keys are ready for tenant move in's
- As part of the wider site team; create a community feel through communication, events and innovations
- Ad-hoc projects provided by the General Manager/Residents Services Manager
- Provide first class customer service to residents and applicants
- Providing regular letting performance reports to the Leasing Manager/General Manager.
- Regular apartment appraisals and maintaining databases for reporting on rental values, both ERV and market rents, ensuring rental growth is achieved.
- Assisting with the negotiation of renewals where required.
- Where applicable, working with client-specific lease up software to increase rents and decrease voids.
- Strong customer service ethic
- Positive, can-do attitude
- Initiative and the ability to think outside the box
- Common sense approach
- Outgoing, warm and friendly personality
- Team player
- Organised, meticulous, tenacious
- Excellent written and spoken etiquette
- IT literate
- Social media literate
- Relevant experience within a busy leasing environment essential
- Good understanding and knowledge of leasing best practice essential
- ARLA qualification required
- Proven track record of target based performance
Dove & Hawk is acting as an Employment Business in relation to this vacancy.
