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Property Manager
Milton Keynes
37.5 hours per week 9am to 5pm
12.82ph - 3 month contract (possible extension, depends on performance)
The Client:
The Client is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Reporting to the Team Manager/Head of Centre, Leaders are seeking a Property Manager to join our dedicated and dynamic team based in Milton Keynes. In this role as a Property Manager, experience is essential, as you will be managing a portfolio of 118 properties on behalf of one Landlord. You will play a pivotal role in ensuring both the Landlord and the tenants receive the highest level of service and support. You will act as a point of contact for all queries, assisting the Landlord and tenants, ensuring a smooth process throughout the tenancy from beginning to end.
The role:
- Provide excellent levels of both telephone and written communication for the duration of the tenancy.
- Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issue.
- Working with the property management team to ensure that all works are completed and invoiced with 21 days and updating customers on progress.
- Working with the property management team to ensure that all mandatory compliance / legislation is in place on all properties, if this has not occurred to ensure that company process has been followed.
- Schedule repairs, inspections and Maintenance visits.
- Liaise with contractors to make appointments.
- Deal with complaints.
- Admin Support.
Need to have:
- Excellent phone manner and spoken English
- Organisational skills, time management and attention to detail
- Be equipped to deal with complaints
- Ideally have experience in this sector BUT not essential, good team fit important
- UK Driving Licence
Benefits:
- Competitive base salary and additional incentives
- Quarterly and yearly awards including trips abroad
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service
- Excellent Parental leave and newly introduced Fertility policy
- Staff discounts
