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Customer Service Manager| Big Box Retail | £32,000 + Every other weekend off!
Zachary Daniels has a fantastic opportunity to join a market leading premium retailer as their new Customer Service Manager! This is a great role for a retail manager who wants to be fast tracked to be a Store Manager and progress quickly. This is an amazing position with a retailer who are growing, who can demonstrate consistently strong results and have plans to push forward even further than they have done already!
Customer Service Manager Benefits:
- Basic salary of up to £32,000 depending on experience
- Very generous staff discount
- Only working every other weekend, to encourage a positive work life balance
- Auto-enrolment Pension scheme
Responsibilities of an Customer Service Manager :
- Lead the team in store to achieve results with a personal service to customers
- Successfully deliver a luxury experience and service
- Must be hands on as there is also a large operational element to this role
- Managing all aspects of customer feedback and correspondence
- Analyse daily, weekly and monthly reports and resolving any issues
- Keeping ontop of till transactions and resolving any cash discrepancies
Experience and background:
- Retail experience in a fast paced environment
- Currently managing KPIs and budgets to improve their current store performance
- Has a track record of driving sales and performance
- Strong communicational skills to deliver the company goals
- Experience in merchandising or inventory management
This is a great opportunity or someone with drive, and passion to step into a new role and make a real difference! APPLY TODAY with your most up to date CV!
Zachary Daniels is a Niche, National & International Recruitment Consultancy.
Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics
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