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Are you passionate about making a meaningful impact on the lives of individuals with learning disabilities and autism? Our client, a respected leader in the social care sector, is seeking a dedicated Service Manager to oversee their services.
In this role, you will receive a competitive salary, a comprehensive benefits package, and ample opportunities for professional growth. You’ll join a supportive team that prioritizes providing exceptional, person-centered care for individuals with diverse needs.
Our client is a national organization committed to fostering inclusive communities where people with learning disabilities and autism can contribute, connect, and lead fulfilling lives. Their vision is for each individual to live a life that truly makes sense to them.
Key Responsibilities
The Service Manager will manage a busy and vibrant registered home in Milton keynes, as well as a nearby small supported living service. You’ll lead a dedicated staff team, including a deputy manager, senior support workers, and support workers, to create a person-centered and dynamic environment.
Your team is your strongest asset. You’ll be a visible, hands-on leader, mentoring and guiding staff, ensuring they have the necessary training and resources. You’ll work with your team to provide support that’s both innovative and genuinely person-centered, enhancing the lives of those in your care.
Responsibilities include:
- Promoting "Everyone Everywhere" initiatives that encourage inclusivity and quality of life.
- Overseeing team schedules, budget management, and regulatory compliance.
- Providing on-call support within the area.
- Ensuring high standards of care that meet CQC registration and compliance requirements.
What We're Looking For
- Experience in supporting people with learning disabilities and related conditions. Knowledge of dementia and other age-associated conditions is desirable but not essential.
- A Level 5 or higher professional qualification in social care is preferred.
- Strong leadership experience in social care, with an ambition for continuous improvement.
- Skills in relationship-building with external professionals, social work teams, families, and local communities.
- Organizational proficiency, budgeting skills, and familiarity with IT systems.
- A valid driver’s license and access to personal transportation for travel between services and for attending meetings, conferences, and training sessions.
Pay and Rewards
Our client offers a comprehensive range of benefits to reward and support their staff, including:
- Annual Leave: Six weeks of annual leave, including statutory public holidays.
- Workplace Pension Scheme: A 3% employer contribution to the pension scheme for all eligible employees.
- Staff Savings Program: Access to a savings scheme to help plan for the future.
- Employee Assistance Plan (EAP): Health and wellbeing support through an Employee Assistance Plan.
- Health Cash Plan: Reimbursement on essential health treatments, including optical, dental, physiotherapy, and chiropody, at a reduced cost.
- Sick Pay: Client-provided sick pay after a qualifying period.
- Life Assurance: A life assurance scheme providing valuable benefits for dependents.
- Employee Recognition Program: A rewards scheme to recognize and celebrate staff contributions.
- Exclusive Discounts: Up to 6% discount at top retailers, including Tesco, Curry/PC World, Costa, and more.
- Blue Light Card Access: Thousands of discounts online and in stores for emergency and social care staff.
- Enhanced DBS Certificate: Costs covered for the Enhanced DBS Certificate.
Training and Development
Our client is committed to fully supporting your training and development. They understand that starting a new role can feel overwhelming, and recognize that everyone learns differently. During your probationary period, they provide a blend of eLearning, face-to-face training, and on-the-job mentoring to ensure a smooth transition into your new role.
The support doesn’t end there—throughout your career, you’ll have access to the client’s dedicated in-house Learning and Development team, Quality Specialists, and HR team. These teams, along with the Area Manager, will offer you ongoing opportunities to learn, develop professionally, and achieve industry-recognized qualifications. Career progression support is available to help you reach your goals—all at no cost to you.
