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Milton Keynes
Supply chain manager
Order Management Analyst

Order Management Analyst

wild recruitment

Posted 14 days ago, valid for 10 days

Milton Keynes, Buckinghamshire MK8 0EQ, England

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

The role of Order Management Analyst requires a hardworking professional with experience in order management and customer service.
Candidates must have experience with SAP, D365, or equivalent, and possess strong Excel skills, including Pivot Tables and V Lookups.
The position involves various responsibilities such as inventory checks, order confirmation, managing customer queries, and liaising with the warehouse.
This is a hybrid role with working hours from Monday to Friday, 09:00 am to 05:00 pm, offering benefits like Bupa health care and 25 days of holiday plus bank holidays.
While the job description does not specify a salary or the exact number of years of experience required, it emphasizes the importance of excellent communication skills and the ability to thrive in a fast-paced environment.

Are you a hardworking professional with experience as a Order Management Analyst ?

Do you thrive in fast-paced environments and have a passion for Customer Services?

We're looking for a self-motivated and proactive individual with strong organisational skills to join our well-known global client as an Order Management Analyst. If you've worked with SAP and have a keen eye for analysing orders, this could be the perfect next step in your career!

Role:

Inventory checks
Order confirmation

Ensure pricing is set up for promotions and changing seasons

Order to Cash management for multiple delivery channels
Receipt and processing of standard and sample orders (including EDI)
Invoice queries management with Accounts Receivable
Manage customer queries and investigative any issues accordingly
Goods outbound and goods shipped
Report changes to delivery status, rejections, change in lead times and quantity changes
Manage customer credits
Ensure the correct amount of stock is held in the warehouse's
Support the Head of Management UK with reporting

Liaise directly with the warehouse to coordinate all repacks, labelling and special deliveries

General administration duties
Liaise with the warehouse to coordinate special deliveries
On board new customers

Deliver highest level of customer service to both internal and external contacts

Product shipping documents

You must:

Have used SAP,D365 or equivalent
Excellent excel knowledge using Pivot Table and V Lookups
Able to work well within a global team.
Order management experience
Have excellent communication skills
Have a possible attitude
Customer service
Be able to work in a pressured environment

Benefits:

Hybrid

Monday to Friday- 09.00am till 17.00pm

Bupa health care
Free parking
25 Days holiday plus bank holidays

This is a great opportunity to become a Order Management Analyst, if this sounds like the challenge you are looking for then apply now!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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