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Your new roleOur client is looking for an additional resource to join their configuration management team. You will lead the design and implementation of the Service Configuration Management practice, including creating a comprehensive roadmap, goals, and objectives. Furthermore, you will engage and manage relationships with stakeholders to ensure alignment and support for the practice. You will also align, document, and maintain policies, processes, and procedures, ensuring periodic reviews and updates. Moreover, you will address and resolve any cross-functional issues that arise within the practice. Additionally, you will lead the creation and agreement of all relevant data models.What you'll need to succeed
- Leadership Experience: You must have proven leadership experience in Configuration Management strategy and practice.
- ITSM Expertise: You should have a deep understanding and experience in IT Service Management (ITSM), specifically in Configuration Management, and be able to co-ordinate the setup of tooling integrations and Asset related data feeds to drive the population of Assets into the ITSM toolset
- Practice Design and Implementation Experience: You should have expertise in aligning, documenting, and maintaining policies, processes, and procedures.
- Operational Management Experience: Ability to manage practice once it has been set up to ensure smooth performance.
- Data Model Proficiency: You should have experience of leading the creation and agreement of data models, and define and agree with the underpinning data model for the Configuration Management Database (CMDB).
What you'll get in return
- Competitive day rate outside IR35
- Remote Working
- An initial 6-month contract with the view to extending
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or give us a call on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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