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3rd Line Support Engineer - Milton Keynes

Crimson
Posted 10 hours ago, valid for 21 days
Location

Milton Keynes, Buckinghamshire MK93GA, England

Salary

£30,000 - £40,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A 3rd Line Support Engineer position is available in Milton Keynes, offering a salary between £35,000 and £40,000.
  • The role requires providing support for Microsoft environments across various industries, including legal and logistics.
  • Candidates should have strong 3rd Line support experience and be proficient in managing Windows 10/11 operating systems and various Microsoft products.
  • Key responsibilities include overseeing Office 365 administration, assisting with hardware devices, and utilizing ITSM tools for service delivery.
  • Interested applicants should send their CV to Lewis Rushton at Crimson for review, with a referral bonus available for successful candidates.

3rd Line Support Engineer - Milton Keynes

5 Days per week onsite - 35,000 - 40,000

3rd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 3rd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.

Key skills:
* Strong 3rd Line support experience
* Conduct administration tasks for server operating systems
* Collaborate with RDS, Citrix, and Hyper-V technologies.
* Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices
* Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc
* Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA.
* Administer backup technologies and antivirus/security software.* Execute cable patching and utilise remote access tools.
* Leverage ITSM tools for streamlined service delivery.
* Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks.
* Possess outstanding customer service and communication aptitudes.
* Display a fervent dedication to their profession and a commitment to delivering superior client-centric service.

Interested!?! Please send your up to date CV to Lewis Rushton at Crimson for review.
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn 250 worth of vouchers. (url removed)
Crimson are acting as an employment business in regards to this vacancy.

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