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Job Title: Bookings Manager
Location: Milton Keynes (MK3 6EB)
Salary: 30,000 per annum
Job type: Full time, permanent
About the company:
Bletchley Park is a vibrant heritage attraction, open daily to visitors, revealing the secrets and telling fascinating stories of the secret British World War Two codebreaking operations. The mission of the Bletchley Park Trust is to attract, engage and educate people from all over the world in order to inspire them with Bletchley Park's crucial role in World War Two.
About the role:
An exciting opportunity has arisen for a Bookings Manager to join our team. Reporting to the Head of Operations you will support and lead our team of Visits Coordinators ensuring all general enquires and bookings, including groups, school visits, afternoon tea and tickets for events, are responded to and processed in timely and professional manner, providing an exceptional level of service. You will manage internal booking procedures and work with the wider business to increase revenue through targeted group ticket sales and service excellence.
About you:
To be successful, you will have experience of managing others, providing leadership, direction, development and support, preferably within an administrative / office environment. You will be able to prioritise and communicate confidently and effectively and share your passion for high standards.
This role will require you to have good working knowledge of ticketing and databases. i.e. CRM (customer relationship management) systems and be proficient in the Microsoft Office suite of products including Microsoft Word and Excel.
Please visit our Bletchley Park website see the full Job Description, along with further details around the person requirements and responsibilities for this role.
Working Hours:
This is a full-time role 37.5 hour per week / 7.5 hours per day, based on site at Bletchley Park,Milton Keynes (MK3 6EB).
Benefits:
The salary is 30,000 per annum.
Our benefits include:
- 33 days annual leave per year, pro rata for part time, including statutory holidays
- A complementary entry pass allowance per year
- A healthcare cash-plan
- Our company pension and death-in-service schemes
Additional Information:
No agencies please
At Bletchley Park Trust we take your privacy seriously. So that you can fully understand the way we use your data, please refer to our Privacy Policy for Recruitment, which can be found on our website.
If this sounds like the Bookings Manager role for you, please click APPLY send your CV and Cover Letter setting out why you are suitable for this role.
Closing date for applications is: 12.00 noon, 26 February 2025
Candidates with the relevant experience or job titles of, bookings manager, call centre manager, customer service manager, office manager may also be considered for this role.
