3rd Line IT Support

Location:Flintshire, UK
Permanent
Salary:£30,000£40,000 pa

Our client, a growing IT services provider based in Flintshire, is seeking a skilled and enthusiastic3rd Line IT Technicianto join their team. This is a fantastic opportunity for an IT professional with a passion for problem-solving and project work to make a real impact while developing their skills and career in the ever-changing tech industry.

ROLE
The successful3rd Line IT Techniciancandidate will provide high-level IT support to a range of business clients, working on diverse systems and projects.

• Delivering 3rd / third line IT support for business clients across various systems.
• Supporting Microsoft Exchange environments, both onsite and 365.
• Managing and troubleshooting Microsoft Server installations.
• Providing expertise in Microsoft 365 products and backup solutions.
• Handling advanced desktop support and resolving helpdesk queries.
• Diagnosing and troubleshooting a wide range of technical issues.
• Contributing to IT projects, including planning and implementation.

YOU

• Previous experience in a similar IT support role, preferably supporting multiple businesses.
• Strong troubleshooting and fault-finding skills across diverse IT environments.
• Proficiency in Microsoft Exchange, Microsoft 365, and backup solutions.
• Advanced skills in desktop support, helpdesk queries, and onsite assistance.
• Confidence in project management and handling complex IT challenges.

Benefits:
This is a permanent, full-time role offering:

• A competitive salary of £30,000£40,000 per year (depending on experience).
• Company benefits, including team events, on-site parking, a pension scheme, and a day off for your birthday.
• Monday to Friday working hours (8:30 AM 5:30 PM), providing a great work-life balance.

Please note:This is a fully onsite position based in Flintshire. Hybrid or remote working is not available.

Interested in the3rd Line IT Technician role?
If youre ready to take the next step in your IT career and work on exciting projects with a dynamic team, apply today!