Customer Service Advisor

Focus Resourcing

Posted 2 days ago, valid for 18 days

Monmouth, Monmouthshire NP25 5JA, Wales

Full Time

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Sonic Summary

An excellent opportunity has arisen for a Customer Service Advisor position in Monmouth with an established client.
The role involves guiding customers through their onboarding journey and maintaining records in Salesforce.
Candidates should possess strong verbal and written communication skills, excellent IT skills, and previous customer service experience.
The position offers a salary of £22,000 and requires at least 1 year of relevant experience.
Additional benefits include 29 days of holiday, a £500 support for upskilling, and 3 days per year for charity work.

An excellent opportunity has arisen to work for our established client in Monmouth as a Customer Service Advisor. The purpose of the Customer Service Advisor is to guide customers through their onboarding journey.

Benefits:* Perk box* 29 days hols + bank holidays + winter shut down - length of service increase to hols * £500 support for upskilling* 3 days per year to 'give back' (charity work) * Pension

As the Customer Service Advisor, you will be responsible for:* Maintaining customer records in Salesforce.* Answering queries relating to the technical use of the software.* Working closely with the compliance teams to ensure customers have everything they need.* Solve customer queries.

The successful Customer Service Advisor, will have the following related skills / experience:* Strong verbal and written communication skills.* Excellent IT skills.* Previous customer service experience.

For more information, please contact Sharon Tanner or Chloe Bennett on

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